Pharmacy Technician / Pharm Tech Apprenticeship

$35,360 - $41,600/Yr

Walgreens Boots Alliance - Waterbury, CT

Full-time - Entry Level

Waterbury, CT

Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is not just about filling prescriptions; it’s about building relationships with customers and helping them lead healthier lives. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an ‘earn while you learn’ Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. You will be responsible for using pharmacy systems to obtain patient and drug information, process prescriptions, and coach other pharmacy technicians if you are PTCB certified. Your daily tasks will include engaging with customers, resolving their issues, and providing a delightful customer experience. You will also assist in operational tasks such as entering patient information, filling prescriptions, and managing inventory. This position requires a commitment to maintaining high standards of service and adhering to company policies and procedures. The training and personal development opportunities at Walgreens are extensive. You will earn and maintain your PTCB certification through the designated training program, and your experience in the apprenticeship program may qualify you for college credit hours recognized by the American Council on Education (ACE). This role is ideal for individuals who are compassionate, detail-oriented, and eager to learn in a dynamic healthcare environment.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Assist in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
• Report prescription errors to the pharmacist on duty immediately.
• Register all related sales on assigned cash register and handle cash as required.
• Assist in inventory management activities, such as ordering and unpacking pharmaceuticals.
• Assist pharmacists in administering clinical services, including collecting and labeling samples.
• Develop and maintain good relationships with the local medical community.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Ability to assist pharmacists in various pharmacy duties.
• Strong communication and interpersonal skills to engage with customers.
• Detail-oriented with good problem-solving abilities.

Nice-to-haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately filling prescriptions.
• Good computer skills and knowledge of store inventory control.
• PTCB certification.

Benefits

• Comprehensive training program recognized by ASHP and Department of Labor.
• Opportunity to earn PTCB certification and college credit hours through the apprenticeship program.