Walgreens Boots Alliance - Fond du Lac, WI

posted 3 months ago

Full-time - Entry Level
Fond du Lac, WI
Health and Personal Care Retailers

About the position

As a Pharmacy Technician / Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them lead healthier lives. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an "earn while you learn" Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. You will be responsible for using pharmacy systems to obtain patient and drug information, process prescriptions, and coach other pharmacy technicians if you are PTCB certified. Your daily tasks will include engaging with customers, resolving their issues, and providing a delightful customer experience. You will also assist in inventory management, maintain the pharmacy's cleanliness, and support clinical services as needed. This position offers a unique opportunity to develop strong relationships with patients and the local medical community, contributing to the overall success of the pharmacy. Walgreens values its employees and provides a supportive environment where you can thrive. You will have access to ongoing training and development opportunities, including the chance to earn college credit hours through the pharmacy technician apprenticeship program. This role is ideal for those who are detail-oriented, compassionate, and eager to make a difference in the lives of others through healthcare.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Assist in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
  • Report prescription errors to the pharmacist on duty immediately.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
  • Maintain cleanliness and organization of the Pharmacy Department.
  • Earn and maintain PTCB certification through the designated training program.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in various pharmacy duties.
  • Strong communication and interpersonal skills to engage with customers.
  • Detail-oriented with good problem-solving abilities.

Nice-to-haves

  • Prefer six months of experience in a retail environment.
  • Prior work experience with Walgreens is preferred.
  • Good math skills for accurately filling prescriptions.
  • Good computer skills for operating pharmacy systems.
  • Knowledge of store inventory control is preferred.
  • PTCB certification is preferred.

Benefits

  • Comprehensive training and development programs.
  • Earn while you learn through the Pharmacy Technician Training Program.
  • Opportunity to earn college credit hours through the apprenticeship program.
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