Walgreens Boots Alliance - Wilmington, DE

posted 5 months ago

Full-time - Entry Level
Wilmington, DE
Health and Personal Care Retailers

About the position

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an "earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision, in accordance with state and federal regulations.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with all team members.
  • Assist in the practice of pharmacy by entering patient and drug information, filling prescriptions, and checking for possible interactions.
  • Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
  • Register all related sales on assigned cash register and handle cash as required.
  • Process manual claims for third party program prescription services in a timely manner.
  • Assist in inventory management activities, such as ordering and storing shipments of pharmaceuticals.
  • Assist pharmacist in administering clinical services, including the collection and proper labeling of blood/urine samples from patients.
  • Develop and maintain good relationships with the local medical community, including physicians and nurses.
  • Ensure the Pharmacy Department is stocked with adequate supplies and is clean and orderly.
  • Complete special assignments and other tasks as assigned.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills for accurately filling prescriptions.
  • Prefer good computer skills.
  • Prefer knowledge of store inventory control.
  • Prefer PTCB certification.

Nice-to-haves

  • Prior experience in a pharmacy setting.
  • Experience with customer service in a retail environment.

Benefits

  • Flexible hours
  • Training and development opportunities
  • Earn while you learn program
  • Potential for college credit hours through the apprenticeship program
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