Walgreens Boots Alliance - West Lake Hills, TX

posted 3 months ago

Full-time - Entry Level
West Lake Hills, TX
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them achieve better health outcomes. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an 'earn while you learn' Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. You will be responsible for using pharmacy systems to obtain patient and drug information, process prescriptions, and coach other pharmacy technicians if you are PTCB certified. Your daily tasks will include engaging with customers, resolving their issues, and providing a delightful customer experience. You will also assist in inventory management, maintain the cleanliness and organization of the pharmacy, and support the pharmacy team in various operational tasks. The position requires a commitment to ongoing training and personal development, including earning and maintaining PTCB certification. You will have the opportunity to gain valuable knowledge and skills in healthcare and pharmacy, which will be essential for your career advancement. This role is ideal for individuals who are compassionate, detail-oriented, and possess strong communication skills, as you will be responsible for fostering positive relationships with customers and healthcare providers alike.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Assist in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
  • Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist with inventory management activities, including ordering and unpacking pharmaceuticals.
  • Maintain cleanliness and organization of the pharmacy department.
  • Earn and maintain PTCB certification through the designated training program.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in various pharmacy duties in accordance with state and federal regulations.
  • Strong communication skills to engage with customers and resolve issues effectively.
  • Detail-oriented with good organizational skills to maintain pharmacy operations.

Nice-to-haves

  • Prefer six months of experience in a retail environment.
  • Prior work experience with Walgreens is preferred.
  • Good math skills for accurately filling prescriptions, including counting and measuring medications.
  • Good computer skills for operating pharmacy systems and managing inventory control.
  • PTCB certification is preferred.

Benefits

  • Comprehensive training and support for career advancement.
  • Opportunity to earn college credit hours through the pharmacy technician apprenticeship program.
  • Access to a nationally recognized certification program (PTCB).
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