Walgreens Boots Alliance - Royal Palm Beach, FL

posted 4 months ago

Part-time - Entry Level
Royal Palm Beach, FL
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharmacy Technician Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients while providing essential pharmacy services. Walgreens is committed to investing in your career through its "earn while you learn" Pharmacy Technician Training Program, which is recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor. This apprenticeship program serves as an entry point into the healthcare field, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will receive comprehensive training that equips you with the foundational and advanced knowledge necessary to excel in the pharmacy care industry. In your role, you will assist the pharmacist under direct supervision, performing various pharmacy department duties in accordance with company policies and state and federal regulations. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians in the operation of pharmacy systems. You will also be responsible for delivering a distinctive customer experience by engaging with customers, resolving issues, and modeling best practices in customer service. This position requires a commitment to maintaining high standards of accuracy and compliance, as you will be involved in filling prescriptions, managing inventory, and ensuring the pharmacy department operates smoothly. Additionally, you will have opportunities for personal development and training, including earning and maintaining your PTCB certification. The apprenticeship program is designed to provide you with valuable on-the-job experiences and knowledge that will help you advance your career in pharmacy. Whether you are new to the field or have prior experience, Walgreens is dedicated to helping you succeed and grow within the organization.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Assist pharmacists in scheduling and maintaining workflow in the pharmacy.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist with inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
  • Maintain a clean, neat, and orderly pharmacy department.
  • Earn and maintain PTCB certification through the designated training program.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Pharmacy technician experience preferred.
  • PTCB Certification preferred.
  • Good math skills for accurately filling prescriptions.
  • Good computer skills.
  • Ability to engage with customers and provide excellent customer service.

Nice-to-haves

  • Six months of experience in a retail environment preferred.
  • Prior work experience with Walgreens preferred.
  • Knowledge of store inventory control preferred.

Benefits

  • Earn while you learn through the Pharmacy Technician Training Program.
  • Opportunity to earn college credit hours through the apprenticeship program.
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