Pharmacy Technician / Pharm Tech Apprenticeship

$34,320 - $41,600/Yr

Walgreens Boots Alliance - Guilderland, NY

Part-time - Entry Level

Guilderland, NY

Health and Personal Care Retailers

About the position

As a Pharmacy Technician / Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them lead healthier lives. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an "earn while you learn" Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a commitment to maintaining high standards of service and adhering to company policies and procedures. The training and resources provided will help you develop foundational and advanced knowledge in pharmacy operations, preparing you for certification and career advancement. You will be expected to maintain your PTCB certification and participate in ongoing education to stay updated on healthcare developments. This role is ideal for individuals who are detail-oriented, compassionate, and possess strong communication skills, as you will be responsible for fostering relationships with customers and collaborating with healthcare professionals.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
• Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
• Register all related sales on assigned cash register and handle cash as required.
• Assist in inventory management activities, such as ordering and unpacking pharmaceuticals.
• Assist pharmacists in administering clinical services, including the collection and proper labeling of blood/urine samples from patients.
• Maintain a clean and orderly pharmacy department and ensure adequate supplies are stocked.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Ability to assist pharmacists in the practice of pharmacy in accordance with state and federal regulations.
• Strong communication skills to engage with customers and resolve issues effectively.
• Detail-oriented with good math skills for accurately filling prescriptions.
• Basic computer skills to operate pharmacy systems.

Nice-to-haves

• Six months of experience in a retail environment is preferred.
• Prior work experience with Walgreens is preferred.
• Knowledge of store inventory control is preferred.
• PTCB certification is preferred.

Benefits

• Comprehensive training and support for career advancement.
• Earn while you learn through the Pharmacy Technician Training Program.
• Opportunity to earn college credit hours through the apprenticeship program.