Kroger - Seymour, TN

posted 3 days ago

Part-time - Entry Level
Seymour, TN
1,001-5,000 employees
Food and Beverage Retailers

About the position

The position involves providing exceptional customer service in a grocery store environment, focusing on health and wellness services. The role emphasizes treating customers and employees fairly and ethically, ensuring a safe and inclusive environment, and delivering the right products and services at fair prices. The position also includes direct patient intervention and adherence to state and federal laws, while embodying the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

  • Provide direct patient intervention by delivering health and wellness services relevant to the patient.
  • Ensure compliance with local, state, and federal regulations regarding pharmacy operations.
  • Maintain cleanliness and organization in workstations and customer waiting areas.
  • Perform ordering functions with primary and secondary wholesalers.
  • Complete billing procedures accurately to ensure best value for customers and the company.
  • Answer phone inquiries and triage calls appropriately.
  • Support company health and wellness initiatives.
  • Assist the pharmacist in all responsibilities except those requiring professional judgment.
  • Understand and adhere to HIPAA regulations and company policies regarding patient information.
  • Manage conflict in a reasonable and cooperative manner.

Requirements

  • High School Diploma or GED required.
  • Must be at least 18 years old.
  • Ability to handle highly confidential information.
  • Meets minimum state requirements to perform job functions.

Nice-to-haves

  • Previous experience as a pharmacy clerk or in a comparable role.
  • Familiarity with EPRN systems.
  • Experience in customer service within a retail environment.

Benefits

  • Opportunities for career growth and development.
  • Supportive work environment that values diversity and inclusion.
  • Flexible scheduling options for part-time or full-time positions.
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