Phlebotomist I

Octapharma - Westland, MI

Full-time - Entry Level

Westland, MI

Ambulatory Health Care Services

About the position

As a Phlebotomist I at Octapharma Plasma, you will play a crucial role in ensuring the safe and efficient collection of plasma from donors. This position focuses on maintaining compliance with regulatory standards, providing excellent customer service, and ensuring donor comfort and safety during the collection process. You will be responsible for operating plasmapheresis machines, performing venipunctures, and maintaining a clean and professional work environment.

Responsibilities

• Ensure total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP).
• Maintain high level of customer service and positive donor experience.
• Maintain cleanliness of work area to ensure a clean and professional environment.
• Review and confirm donor identification and maintain donor confidentiality.
• Set up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedure.
• Label and ensure each unit and samples are labeled accurately.
• Execute venipunctures and plasma collection, maintaining the highest standards of quality and safety.
• Operate the automated plasmapheresis machines, including response and evaluation of all machine alarms and alerts.
• Monitor donor conditions, employing techniques to ensure donor comfort and safety.
• Maintain proper ratio to ensure donor safety and quality of product.
• Disconnect the donor and handle the disposal of biohazardous waste and contaminated equipment.
• Perform daily, weekly, and monthly calibration/maintenance of automated plasmapheresis machines.
• Report all unsafe situations and conditions to management.
• Maintain/stocks adequate inventory and replenish supplies on plasma carts.
• Drive training efficiencies to ensure timeliness and compliance.
• Troubleshoot machine alarms/alerts and perform QCs routinely on equipment.
• Perform other job-related tasks as assigned.

Requirements

• High school diploma or equivalent (GED) required.
• Any specific certification or licensing based on State requirements.
• Minimum three (3) months' experience in a medical or health care environment or equivalent combination of education and experience preferred.
• Completed documentation of training appropriate for duties prior to performing duties independently.
• Strong customer service skills required.
• Ability to understand and follow written and verbal protocol required.
• Basic computer knowledge and skills required.
• Ability to make accurate and complete documentation.
• Ability to read and interpret documents, such as safety regulations and procedure manuals required.
• Ability to speak, read, write (legibly and accurately), and understand English required.
• Ability to function effectively in a fast-paced environment with frequent interruptions required.
• Demonstrates consistency and reliability (good attendance, punctual, apply full effort throughout shift) required.
• Ability to work daytime and evening hours, weekends, holidays, and extended shifts on a frequent basis required.
• Ability to perform venipunctures required.
• Effective communication skills required.

Benefits

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time