Phlebotomist II Site Lead

$36,400 - $36,400/Yr

Quest Diagnostics - Faribault, MN

Part-time,Full-time - Entry Level

Faribault, MN

Ambulatory Health Care Services

About the position

The Phlebotomist II Site Lead at Quest Diagnostics is responsible for drawing blood samples from patients and preparing specimens for lab testing while ensuring a safe and supportive environment. This role involves direct patient interaction, creating an atmosphere of trust, and leading daily activities at a Patient Service Center or In-Office Phlebotomy. The Site Lead will also mentor new employees and ensure compliance with established procedures and safety protocols.

Responsibilities

• Collect specimens according to established procedures, including drug screens and biometric screenings.
• Administer oral solutions as per training.
• Research test/client information and verify orders using lab technology systems.
• Complete accurate data entry for patient registration and test orders.
• Enter billing information and collect payments when required.
• Process specimens including labeling, centrifuging, and splitting as needed.
• Perform clerical duties such as inventory management and answering phones.
• Verify patient demographic information post-venipuncture.
• Assist with monthly statistics and data compilation.
• Maintain phlebotomy logs in a timely manner.
• Complete training courses to stay updated on phlebotomy techniques.
• Travel to off-site meetings as required.
• Participate in special projects and teams.
• Perform Point of Care testing where needed and complete training evaluations.
• Act as a mentor and resource for new employees.
• Assist with inventory counts and report shortages.
• Prepare schedules for the assigned workgroup or PSC.
• Communicate professionally with clients to resolve issues and document problems.
• Ensure staff compliance with safety precautions and cleanliness of facilities.

Requirements

• Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Keyboard/data entry experience.
• Flexible availability for staffing needs, including weekends and holidays.
• Reliable transportation and valid driver's license.

Nice-to-haves

• Minimum 2 years in a Patient Service Center environment preferred.
• Customer service experience in a retail or service environment preferred.

Benefits

• Day 1 Medical/Dental/Vision for full-time employees working 30+ hours.
• 15 PTO days in the first year.
• Paid Holidays.
• Annual Bonus Opportunity.
• 401(k) with matching contributions.
• Variable compensation plan (AIP) bonus.
• Employee Stock Purchase Plan (ESPP).
• Employee Assistance Program (EAP).
• Blueprint for Wellness.
• Tuition Reimbursement for undergraduate and graduate programs for full-time employees working 30+ hours.
• Opportunities for career advancement.
• Training provided!