About the position
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Optum's Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California, to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions. Under general supervision, the Phlebotomist will be responsible for performing a variety of laboratory duties, including specimen collection, processing, waived testing, and EKGs. This position requires excellent communication skills, detail-oriented, and a passion for providing exceptional patient care.
Responsibilities
- Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly
- Maintain a clean, safe, and efficient work environment
- Process and prepare specimens for testing and transport
- Troubleshoot and resolve issues related to specimen collection, testing, and equipment
- Give proper patient collection instructions (i.e. urine collection, stool collection, etc.)
- Instruct patients in post-phlebotomy care
- Properly dispose of bio-hazardous and sharps materials
- Obtain specimens for microbiology testing
- Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies
- Always follow the venipuncture standard of work (SOW)
- Always follow the processing standard of work (SOW) including positive identification of all patient specimens
- Perform waived laboratory testing
- Maintain accurate records of patient information, test results, and laboratory procedures
- Perform quality control and calibration procedures to ensure the accuracy and reliability of test results
- Participate in quality assurance and quality control activities including proficiency testing
- Always follow the resulting standard of work (SOW)
- Always follow the processing standard of work (SOW)
- Participate in competency assessment
- Follow the Calling Critical Value policy
- Interact with patients and healthcare providers in a professional and compassionate manner
- While registering patients, always follow the reception standard of work (SOW)
- Problem solves efficiently and promptly
- Locate missing lab orders and specimens
- Competent and efficient phone skills
Requirements
- Completion of a Phlebotomy Certificate program through an accredited school
- Medical Assistant - Phlebotomist (MA-Pbt) certification from the state to perform capillary and venous invasive procedures for blood withdrawal under the supervision of a health care practitioner
- BLS certification or obtained within 6 months of employment
- Documented training program to include all elements of CLIA regulation 42CFR493.1423
- Able to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting up to 50 pounds and carrying up to 24 pounds may be required
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
