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UnitedHealth Group - Coppell, TX

posted about 2 months ago

Full-time
Coppell, TX
Insurance Carriers and Related Activities

About the position

The Phlebotomist at WellMed, part of the Optum family, is responsible for obtaining blood specimens from patients using various collection methods. This role emphasizes patient care, confidentiality, and adherence to laboratory protocols while providing essential support to healthcare providers. The position offers opportunities for professional growth and development within a team dedicated to improving patient health outcomes.

Responsibilities

  • Performs venipuncture using vacutainer, syringe, and butterfly techniques; capillary punctures using heel and finger stick techniques on patients
  • Collects, identifies, labels, and processes specimens according to protocol
  • Instructs patients on urine collection procedures and allocates urine specimens
  • Prepares equipment to efficiently collect blood products
  • Cleans and sterilizes equipment, instruments, and work area and ensures preventive maintenance is performed on all equipment and monitors
  • Maintains knowledge of all routine containers and minimum volumes required for specimen collection, and complies with laboratory ordering and billing compliance
  • Enters laboratory data accurately into the computer system and responds timely to abnormal and panic values
  • Distributes laboratory report
  • Monitors biohazard waste
  • Adheres to patient confidentiality policy
  • Adheres to the organization and governmental standards, rules, and regulations
  • Prioritizes workload to efficiently provide Providers with the information necessary
  • Performs clerical duties
  • Promotes good customer service and demonstrates appropriate telephone etiquette
  • Performs all other duties as assigned

Requirements

  • High school graduate or GED equivalent
  • Current National certification or registration as Medical Assistant or Phlebotomist or the ability to obtain the certification within 180 days of employment
  • Computer literacy
  • Good communication and customer service skills
  • Knowledge of laboratory techniques to perform routine blood and urine tests
  • Knowledge of laboratory equipment and testing to perform quality control checks
  • Knowledge of medical terminology
  • Skill in operating a variety of laboratory instrumentation
  • Skill in preparing written reports concerning the results of laboratory tests and inputting data into the computer system
  • Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
  • Knowledge of/familiarity with laboratory environment

Nice-to-haves

  • CLA or ASCP Certified
  • Basic Life Support (BLS) current
  • 1+ years of experience

Benefits

  • $1000 Sign on Bonus Available for External Candidates
  • Incentive Bonus
  • 18 days of PTO & Closed on Major Holidays
  • MA Certification Fee Reimbursement
  • 401K Match
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