Phlebotomist

Austin Regional Clinic - Bee Cave, TX

Full-time - Entry Level

Bee Cave, TX

11-50 employees

Ambulatory Health Care Services

About the position

The Phlebotomist at Austin Regional Clinic is responsible for obtaining blood specimens from patients of all ages using various collection methods. This role involves processing orders and specimens while adhering to laboratory policies and maintaining compliance and confidentiality. The position emphasizes customer service and teamwork, ensuring that all duties align with the organization's mission and standards.

Responsibilities

• Collects laboratory specimens from patients of all ages, including those with infectious diseases.
• Processes laboratory orders and specimens according to protocol.
• Demonstrates appropriate telephone etiquette.
• Utilizes computer information systems for data management.
• Adheres to organization and governmental standards, rules, and regulations.
• Performs clerical duties as needed.
• Promotes professional customer service in all interactions.
• Follows all company policies, including OSHA, HIPAA, compliance, and Code of Conduct.
• Maintains regular and dependable attendance.
• Works holiday shifts as required by company policy.
• Prioritizes workload to efficiently provide providers with necessary information.
• Performs specimen collection according to requirements and standard operating procedures.
• Demonstrates knowledge of safety collection devices and follows universal precautions.
• Adheres to patient confidentiality policy.
• Initiates assistance to co-workers and customers as needed.
• Complies with laboratory ordering and billing compliance.
• Assists with training new employees/students.
• Maintains inventory of laboratory supplies and assists with storage.
• Maintains cleanliness of the laboratory.
• Reports complaints/problems to supervisor or person in charge.
• May be required to flex to other clinics as needed.
• Performs waived testing and resulting with supervisory discretion.
• Checks laboratory appointment schedule daily for orders.
• Responsible for ensuring draw area is restocked and sharps containers/biohazard trash containers are emptied.
• Performs other duties as assigned.

Requirements

• High school diploma or GED equivalent required.
• Completion of phlebotomy class or at least one year of phlebotomy experience required.
• Knowledge of laboratory environment and medical terminology.
• Excellent customer service skills and communication abilities.
• Ability to work in a team environment and manage competing priorities.
• Excellent computer and keyboarding skills, including familiarity with Windows.
• Ability to perform job duties in a professional manner at all times.

Nice-to-haves

• Phlebotomy certification preferred.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• PTO
• 401(k)
• EAP
• Life Insurance
• Long Term Disability
• Tuition Reimbursement
• Child Care Assistance
• Health & Fitness
• Sick Child Care Assistance
• Development