Phone and Front Desk Receptionist

$31,200 - $31,200/Yr

Kentucky Elderlaw Pllc - Louisville, KY

Full-time - Entry Level

Louisville, KY

Professional, Scientific, and Technical Services

About the position

The Front Desk and Phone Receptionist at Kentucky ElderLaw, PLLC serves as the first point of contact for clients and visitors, providing essential support to attorneys and staff. This role emphasizes excellent customer service, effective communication, and organizational skills, particularly in a legal environment focused on serving seniors. The receptionist will manage calls, appointments, and various administrative tasks while maintaining a welcoming atmosphere in the office.

Responsibilities

• Greet and assist clients and visitors in a professional manner
• Answer and direct phone calls to appropriate personnel
• Manage appointment scheduling and maintain the calendar for the office
• Perform administrative tasks such as filing, data entry, and document preparation
• Maintain an organized front desk area and ensure all supplies are stocked
• Handle incoming and outgoing mail and packages
• Assist with office management duties as needed, including coordinating with vendors
• Utilize Microsoft Office, case management software, and other applications to support daily operations

Requirements

• 3 years of customer service experience
• Strong administrative skills with attention to detail
• Excellent customer service abilities to create a positive experience for clients
• Proficient computer literacy, including familiarity with Microsoft Office applications
• Effective time management skills to prioritize tasks efficiently
• Ability to type accurately and quickly for documentation purposes
• Capable of functioning as a personal assistant when required

Benefits

• Health savings account
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Parental leave
• Vision insurance
• Life insurance