PHP Developer $$$$$$

Unclassified - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

About the position

The PHP Developer position at a well-known insurance conglomerate involves troubleshooting and resolving product development defects, providing application support, and collaborating with a team to deliver innovative software solutions. The role requires a strong technical background and the ability to manage client communications effectively while ensuring application uptime and functionality.

Responsibilities

• Troubleshoot, evaluate and recommend short-term and long-term solutions to customer issues identified as product development defects.
• Provide application development support via email and phone.
• Track and maintain all client communications and cases in the ticket management system.
• Deliver innovative solutions to complicated business problems.
• Collaborate with other developers on the team.
• Act as a technical contributor to software projects.
• Implement software products, enhancements, and issue resolutions based on provided functional specifications.
• Understand and keep up to date on the latest product functionality, its dependencies, the underlying technology stack, and their operational impact.
• Monitor and manage back-end automated processes to ensure application uptime requirements.
• Work with a cross-functional team to understand the root cause of issues reported and suggest alternate options where appropriate.
• Work with the Development team to create support tools and utilities to automate common tasks.

Requirements

• Strong experience in PHP development.
• Proficient in troubleshooting and problem-solving.
• Experience with ticket management systems.
• Ability to collaborate effectively with cross-functional teams.
• Knowledge of software development life cycle and methodologies.

Nice-to-haves

• Experience with automated processes and application uptime management.
• Familiarity with the insurance industry and its software solutions.

Benefits

• Excellent compensation package.
• Comprehensive health benefits.
• Opportunities for professional development.