PHP Web Developer- Washington, DC

Pivotal Solutions - Washington, DC

Full-time

Washington, DC

Professional, Scientific, and Technical Services

About the position

The PHP Web Developer will support all aspects of the STPF websites and systems, focusing on maintenance, development, and integration of web technologies. This role involves gathering business requirements, ensuring data accuracy, and providing technical support to stakeholders. The developer will also assist in operational planning and conduct research on technology solutions to enhance program operations.

Responsibilities

• Support all aspects of the STPF websites and systems.
• Gather business requirements and definitions, task prioritization, documentation, testing & launch protocols.
• Maintenance and development of third-party integrations & syncs (one-directional and bi-directional).
• Ensure data accuracy, consistency, and best practices via data entry, cleansing & normalization, bulk imports, and de-duplication within program systems.
• Support the Project Director for Systems in operational planning through Requests For Proposals (RFPs), vendor evaluation, performance reports, technology strategies, and architecture roadmaps.
• Work on business systems analysis and design; defining business processes, validating features, detecting problems, and generating ideas.
• Conduct research on technology solutions to evolve program operations.
• Provide data analysis and tool support to stakeholders.
• Provide constituent support, staff-facing customer service, and serve as a web concierge for the STPF team.
• Develop and maintain technical/how-to documentation and train staff in systems and operations.

Requirements

• Bachelor's degree in a technical field with a demonstrated interest in web development, analytics, and information systems with at least 5 years of related experience.
• Experience with website development, content management systems such as Drupal and CRM tools.
• Experience with web development, administration, and support, including command line tools, Pantheon, Docker, and Google Analytics.
• Experience with Salesforce (experience with SF Nonprofit Success Pack a plus).
• Experience providing technical support to a diverse user community.
• Outstanding organizational skills and attention to detail.
• Excellent communication skills, including technical communication to a non-tech audience, both verbal and in writing.
• Strong technical skills: analytical thought, troubleshooting, database search, and strategic planning.
• Ability to manage multiple tasks and competing deadlines.
• Ability to work both independently and as part of a team.
• Comfortable with dynamic tasking and shifting priorities.

Nice-to-haves

• Experience with building, designing, and managing web forms and surveys like FormAssembly.
• Experience with marketing automation systems (Marketo preferred) a plus.
• Experience applying technology to nonprofit organizations.
• Experience with UI/UX design and usability testing a plus.