Physical Rehabilitation Technician, PACE

Family Health Centers Of San Diego - San Diego, CA

Full-time - Entry Level

San Diego, CA

Ambulatory Health Care Services

About the position

The Physical Rehabilitation Technician at Family Health Centers of San Diego (FHCSD) plays a crucial role in supporting the PACE program, which aims to help elderly patients maintain independent living. This position involves a combination of administrative duties and non-clinical support activities related to physical rehabilitation, ensuring that patients receive the necessary therapeutic treatments and assistance during their recovery process.

Responsibilities

• Instruct, motivate, safeguard, and assist patients in practicing exercises and functional activities under the direction of medical staff.
• Assist and secure patients into or onto therapy equipment.
• Transport patients using wheelchairs or providing standing support as needed.
• Administer active and passive manual therapeutic exercises, therapeutic massage, ultrasound, electrical stimulation, cryotherapy, and heat as per provider instructions.
• Administer static and intermittent mechanical traction per provider instruction.
• Observe patients during treatment to compile data on patients' completion of prescribed exercise and response to exercise and modalities, reporting to the physical therapy provider.
• Clean, sterilize, and disinfect exam tables and equipment as instructed.
• Maintain supply/stock levels on gym or clinic floor, and in storage areas, ensuring organization and cleanliness per posted guidelines.
• Maintain ordering of supplies as directed.
• Provide administrative support functions related to the patient check-in and check-out process, including identification verification and updates to demographic and insurance information.
• Collect specified co-pays and payments from patients per coverage specifications and self-pay patients, screening for eligibility and financial assistance.
• Complete all required documentation accurately and promptly by department standards, ensuring placement into the patient's Electronic Health Record.
• Confirm, request, and process referrals and authorizations.
• Contact patients to schedule appointments and make reminder/recall notifications.
• Display a proactive approach to customer service by listening to the patient and accurately identifying customer needs.
• Perform other duties as assigned.

Requirements

• Minimum 1 year of experience as a physical therapy aide or rehabilitation technician preferred.
• Minimum 1 year of experience in customer service required, preferably in a healthcare environment.
• High School Diploma, GED, or equivalent work experience or training required.
• Bilingual in English/Spanish preferred.

Benefits

• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs