Physician Office Secretary - Lagrange Primary Care

Mercy Health - LaGrange, OH

Full-time - Entry Level

LaGrange, OH

Ambulatory Health Care Services

About the position

The Physician Office Secretary at Lagrange Primary Care is responsible for greeting and directing patients and visitors, serving as a liaison between patients and medical staff, and promoting a positive environment within the office. This full-time position requires proficiency in medical office procedures and effective communication skills to ensure smooth operations and patient satisfaction.

Responsibilities

• Greet, instruct, direct, and schedule patients and visitors.
• Serve as a liaison between patients and medical support staff.
• Promote a positive climate for good interpersonal and interdepartmental relationships.
• Maintain confidentiality of sensitive information.
• Communicate clearly in written and verbal forms with patients and staff.
• Utilize electronic medical records and Microsoft Office applications effectively.

Requirements

• High School Diploma or GED required.
• Approximately two to three years of experience in a healthcare medical practice preferred.
• Knowledge of medical office procedures and medical terminology required.
• Proficiency in Microsoft Office applications.
• Ability to maintain confidentiality of sensitive information.

Nice-to-haves

• Certificate from a credentialed medical program is desirable.
• Experience with electronic medical records is strongly preferred.

Benefits

• AD&D insurance
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Prescription drug insurance