Physician Office Secretary - Lagrange Primary Care

Mercy Health - Lorain, OH

Full-time - Entry Level

Lorain, OH

10,001+ employees

Ambulatory Health Care Services

About the position

The Physician Office Secretary at Lagrange Primary Care serves as a vital link between patients and medical staff, ensuring smooth operations within the office. This role involves greeting and directing patients, scheduling appointments, and maintaining effective communication to foster a positive environment. The position requires proficiency in medical office procedures and the ability to handle sensitive information with confidentiality.

Responsibilities

• Greet, instruct, and direct patients and visitors.
• Schedule patient appointments and manage the flow of the office.
• Serve as a liaison between patients and medical support staff.
• Promote positive interpersonal and interdepartmental relationships.
• Maintain confidentiality of sensitive patient information.
• Utilize electronic medical records and Microsoft Office applications effectively.

Requirements

• High School Diploma or GED required.
• 2-3 years of experience in a healthcare medical practice preferred.
• Knowledge of medical office procedures and medical terminology is essential.
• Proficiency in Microsoft Office applications is required.
• Ability to communicate clearly and concisely, both verbally and in writing.

Nice-to-haves

• Certificate from a credentialed medical program is desirable.
• Experience with electronic medical records is strongly preferred.

Benefits

• Comprehensive medical, dental, and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance with AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational assistance