Pickup & Delivery Service Manager

$52,000 - $58,240/Yr

Northwest Center - SeaTac, WA

Full-time - Mid Level

SeaTac, WA

Social Assistance

About the position

The Pickup & Delivery Service Manager at Northwest Center plays a crucial role in overseeing the operations of multiple delivery teams responsible for the pickup and delivery of donations. This position emphasizes hands-on management, ensuring efficient operations while fostering a positive community impact. The manager will collaborate closely with sales, customer service, and other leaders to achieve successful customer-facing results.

Responsibilities

• Ensuring the safe and efficient pickup and delivery of product throughout the Puget Sound area while minimizing operational cost and maximizing operational quality.
• Analyzing operational performance through direct observation, interpretation of reports, and collaboration with others.
• Leading daily employee and/or planning meetings to ensure communication of operational updates and daily goals.
• Maintaining compliance and understanding of all safety programs.
• Training new employees.
• Coordinating large pickups, bin placements, and removals.
• Scheduling store deliveries and trailer unloads.
• Cross training on warehouse functions.

Requirements

• Valid Washington State Driver's License
• One or more years of box truck driving experience
• Verbal and written communication skills necessary to communicate with various audiences
• Software skills, including use of Microsoft Office software suite and web-based applications
• Ability to stand/walk on various surfaces for extended periods
• Comfortable with bending and stooping
• Ability to lift 50 lbs.

Benefits

• Wellness program
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Parental leave
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance
• Pet insurance