Pizza Hut Shift Leader

Pizza Hut - Calhoun, GA

Full-time - Entry Level

Calhoun, GA

Food Services and Drinking Places

About the position

The Shift Leader at Pizza Hut is responsible for overseeing the daily operations of the restaurant in the absence of the Restaurant General Manager and Assistant Manager. This role includes ensuring compliance with company standards, managing team performance, and providing excellent customer service. The Shift Leader is expected to train and coach team members, implement restaurant controls, and maintain high operational standards.

Responsibilities

• Ensure your team provides outstanding service & satisfied guests.
• Train & coach the team.
• Utilize GPS Hospitality Systems to run a great restaurant every shift, every day.
• Implement restaurant controls, especially cash & inventory.
• Set & meet restaurant goals for service, operations and financial results.
• Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations.
• Provide coaching and feedback to the team.
• Supervise in accordance with GPS values, traits and behaviors.
• Demonstrate strong problem-solving skills.
• Follow and enforce all cash policies; address and document any policy violations.
• Perform any other duties as assigned by the Restaurant General Manager.

Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting.
• High School Diploma or GED preferred.
• Excellent customer service skills.
• Ability to perform under pressure in a high-volume setting.

Benefits

• Health insurance
• Health savings account
• Life insurance
• Strong, performance-based bonus program
• Regular performance reviews
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs