Amazon - Arlington, VA

posted 4 months ago

Full-time - Manager
Arlington, VA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Short Term Linehaul SS&O Senior Supply Chain Manager role at Amazon Transportation Services is a pivotal position that focuses on optimizing the transportation network to ensure efficient demand execution plans. This role is integral to the Amazon Middle Mile (NA) network, where the SS&O team is responsible for determining the optimal amount, placement, and type of supply needed to achieve the lowest cost network over the long term. The successful candidate will work closely with various stakeholders, including research scientists, data scientists, software teams, analysts, and program managers, to create a comprehensive plan that benchmarks performance, manages variability risks, and improves tools and analytic approaches. In this role, the candidate will have the opportunity to influence and drive organization-level decisions by leading a team that delivers results across multiple levels of leadership. The position requires a strong delivery record, analytical skills, and proven project management experience. The manager will own strategic long-term planning and tactical projects within Amazon Transportation Services, ensuring that the demand execution plan is optimized for speed and customer satisfaction. Key responsibilities include analyzing industry trends, managing network-level demand execution plans, driving optimization initiatives, and collaborating with internal and external teams to ensure alignment with quarterly goals. The role also involves overseeing complex cross-functional programs, developing network-level strategies, and communicating the impact of critical business initiatives to senior leadership. The candidate will work autonomously in an ambiguous environment, proactively identifying and mitigating risks while ensuring that the organization meets its operational objectives.

Responsibilities

  • Partner with key internal and external stakeholders to determine the optimal network level demand execution plan.
  • Analyze industry trends and network level performance to identify demand execution plan variation opportunities.
  • Manage network level demand execution plan and allocation to ensure optimal on-time customer delivery.
  • Drive demand execution plan optimization initiatives to lower liquidity risks and improve customer delivery.
  • Influence supply team stakeholders' processes and technology decisions for continuous improvement.
  • Oversee the full lifecycle of complex cross-functional programs with significant organizational impact.
  • Define program objectives, analyze data, and drive improvements quantified with metrics.
  • Work autonomously in an ambiguous environment to understand business problems and automation limitations.
  • Partner weekly with teams to source, allocate, and coordinate resources for quarterly goals.
  • Communicate the impact of critical business initiatives to program managers and executive teams.

Requirements

  • Bachelor's degree
  • 3+ years of data analysis experience
  • 5+ years of program or project management experience
  • Experience using data and metrics to drive improvements
  • Experience owning program strategy and communicating results to senior leadership
  • Experience in complex problem solving in tight schedule environments
  • Experience working cross-functionally with tech and non-tech teams
  • Intermediate knowledge of Excel (e.g., pivot tables, nested logical/IF formulas)
  • Familiarity with SQL and building queries.

Nice-to-haves

  • Master's degree or MBA in business, operations, or related field
  • 3+ years of driving process improvements experience
  • 5+ years of data analysis experience
  • 8+ years of program or project management experience
  • Advanced knowledge of Excel (e.g., advanced pivot tables, data cleansing).

Benefits

  • Medical, dental, and vision insurance
  • 401(k) retirement savings plan
  • Paid time off and holidays
  • Employee discounts
  • Tuition reimbursement
  • Flexible work hours
  • Professional development opportunities
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