Platform Analyst - IT Marketing

$73,694 - $110,510/Yr

E & J Gallo International - Modesto, CA

Full-time - Mid Level

Remote - Modesto, CA

501-1,000 employees

Nonmetallic Mineral Product Manufacturing

About the position

The Platform Analyst role at E. & J. Gallo is focused on leveraging IT to enhance marketing efforts. This position involves collaborating with various stakeholders to gather requirements, document processes, and manage projects related to IT marketing initiatives. The analyst will play a crucial role in supporting platforms through incident management, project execution, and data analysis, ensuring that IT solutions align with business needs and contribute to marketing success.

Responsibilities

• Collaborate with partners and customers to gather requirements and document processes.
• Manage projects related to IT marketing initiatives.
• Open incidents and tickets with vendors and support the Run team with critical issues.
• Participate in Agile planning and demand delivery.
• Assess and break down new work demands into executable parts.
• Gather, understand, and define business requirements to design solutions.
• Measure and communicate project benefits in business terms to stakeholders.
• Manage business and functional requirements and assess risks of solution options.
• Participate in requirement sessions, system demos, user acceptance testing, and end user training.
• Conduct data analysis on financial resourcing and report findings.
• Run end user adoptions and provide training for business teams.
• Execute product marketing initiatives on platforms to reach business teams.

Requirements

• Bachelor's degree plus 2 years of experience in IT or business analysis; OR Bachelor's degree in Computer Science, Information Systems, MIS, Math, Systems Engineering, or Data Sciences plus 1 year of experience in IT or business analysis; OR High School diploma plus 6 years of IT or business analysis experience.
• Excellent oral and written communication skills.
• Experience soliciting, gathering, and analyzing user input and requirements.
• Experience documenting user stories and creating process flow diagrams.
• Highly proficient in Microsoft Office applications such as Word, Excel, Teams, Planner, and PowerPoint.

Nice-to-haves

• Bachelor's degree plus 4 years of experience in IT or business analysis; OR Bachelor's degree in Computer Science, Information Systems, MIS, Math, Systems Engineering, or Data Sciences plus 3 years of experience in IT or business analysis; OR High School diploma plus 8 years of IT or business analysis experience.
• Experience with creative writing for customer engagement on social media platforms.
• Ability to create engaging graphic visuals to enhance end user engagement.

Benefits

• Competitive benefits package
• Opportunities for telecommuting
• Training and development programs