Platform Data Analyst

Generac Power Systems - Waukesha, WI

Full-time - Mid Level

Waukesha, WI

501-1,000 employees

Electrical Equipment, Appliance, and Component Manufacturing

About the position

The Analytics Engineer III role at Generac Power Systems is focused on providing essential infrastructure for monitoring and analyzing the performance of internet-connected and field-installed Generac Clean Energy products. This position involves scrutinizing data to ensure product functionality, identifying early signs of product issues, and communicating findings to various business groups. The role requires a strong background in statistics and programming, as well as the ability to manage and analyze large datasets effectively.

Responsibilities

• Monitor real-time operation and performance of internet connected and field installed products.
• Develop, streamline, and document processes to hand off identified product issues to Customer Service, Operations, and Product Engineering.
• Provide regular updates to internal stakeholders on product analytics and operations reviews.
• Identify and evaluate system irregularities, taking corrective action as provided in established guidelines.
• Collaborate with stakeholders to define analytical goals and metrics.
• Report progress to roadmap for each product line for current and legacy generations.
• Create presentations to provide updates on emerging trends, risks, and issues through an analytical framework.
• Create documentation outlining identified issues, process improvements, analytical tools, and outcomes.
• Communicate with Customer Service, Operations, Product Engineering, and other internal stakeholders to drive product operation and future improvements.

Requirements

• B.S. degree in a STEM field and 2-4 years of related experience or M.S. Degree and 0-2 years of related experience, or an equivalent combination of education and experience.
• Experience with either Tableau, BI toolset or Python analytics environment.
• General knowledge of SQL database concepts.
• Proficient in data analysis, modeling and reporting with Excel.
• Experience writing queries in SQL or NoSQL database language.

Nice-to-haves

• Power electronics and/or control system experience.
• Firm understanding and practical application of statistical concepts.
• Experience with Python or comparable programming language for analytics.
• General understanding of electrical engineering concepts.

Benefits

• Health insurance
• 401k
• Paid holidays
• Flexible scheduling
• Professional development opportunities