Platform General Manager

Unclassified - Topeka, KS

Full-time - Mid Level

Topeka, KS

About the position

The Platform General Manager is a key leadership role responsible for overseeing the operations and profitability of multiple automotive dealerships in Topeka, Kansas. This position focuses on customer retention, team motivation, and ensuring high ethical standards while fostering a positive work environment. The General Manager will coordinate activities among department managers and drive performance to meet established goals.

Responsibilities

• Hire, mentor, and monitor the performance of department managers.
• Meet with managers individually to develop monthly and annual goals and objectives, and to review actual performance.
• Monitor the daily operating control (DOC), recommending improved courses of action where necessary.
• Provide corporate office with accurate weekly reports on the financial condition of the dealership.
• Ensure customer satisfaction index (CSI) is above market and zone averages.
• Develop and maintain a good working relationship with lending institutions and manufacturer personnel.
• Provide enthusiastic leadership and teamwork among departments.
• Hold regularly scheduled managers meetings to ensure that every department is operating efficiently and profitably.
• Review all requests for training, approve those which are appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and monitor their effectiveness.
• Coordinate with the business office to ensure that all financial records and analyses are maintained accurately.
• Assist in developing and managing an effective advertising and marketing plan.
• Resolve any customer complaints that department managers are unable to rectify.

Requirements

• 1 year of dealership experience
• Valid driver's license and clean driving record
• Excellent organizational skills
• Outstanding communication skills
• Professional appearance and work ethic
• Sound business judgment and determination
• Motivated with intensity and excitement
• Proven track record of achieving goals

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Life insurance