POLESTAR SPECIALIST WASHINGTON DC

$70,000 - $70,000/Yr

Darcars

Full-time - Entry Level

Motor Vehicle and Parts Dealers

About the position

Polestar is expanding its presence with a new showroom in NW Downtown Washington, DC, and is seeking a Polestar Specialist to join their team. This role is pivotal in ensuring that visitors receive inspiration and support to learn about Polestar from the moment they enter the showroom. As a Polestar Specialist, you will be responsible for delivering an innovative and unforgettable customer experience, reflecting the brand's commitment to excellence in electric vehicle design and sustainability. You will engage with guests, providing tailored experiences based on their specific interests and agendas, and educate them about the exciting vehicles and services that Polestar offers. Your role will also involve building and maintaining long-term business relationships with customers, scheduling test drives, and guiding them through the purchasing process. You will embody Polestar's culture and values, acting as a role model for the brand's commitment to customer service and innovation.

Responsibilities

• Provide a tailored experience based upon guests' specific interests and agenda.
• Educate and inspire guests by answering their questions.
• Turn curiosity into intense interest by introducing people to the exciting vehicle and services that Polestar offers.
• Build and maintain long-term business relationships with customers.
• Schedule test drives and follow up on the customers by walking them through the purchasing process.
• Act as a role model of Polestar's culture and behaviors.

Requirements

• A minimum of 6 months experience in a progressive, client-oriented retail environment.
• Strong communication skills and an empathetic instinct to understand the needs of customers.
• A great eagerness to learn and passion for the Polestar brand and its commitment to sustainability.
• Ability to work evenings and weekends.
• A valid driver's license and an acceptable driving record.

Nice-to-haves

• Experience working in retail environments with strong branded experiences, drama, public speaking, teaching, sales, event planning, or customer care.

Benefits

• Medical, vision, and dental insurance
• Short-term and long-term disability plans
• Life insurance
• 401(k) plan
• Paid time off (PTO) and paid holidays
• Employee discounts on vehicle purchases, parts, and service repairs
• Opportunities to join community service initiatives
• Internal career advancement opportunities