Darcars Automotive Group - Washington, DC

posted 4 months ago

Full-time - Entry Level
Washington, DC

About the position

Polestar is expanding and has opened a new showroom in NW Downtown Washington, DC. They are detail-obsessed, performance-focused, and determined to create the most advanced and exciting electric cars in the world. The company is looking for a Polestar Specialist who will ensure that visitors receive inspiration and support to learn about Polestar from the moment they enter the showroom. This role is crucial in delivering an innovative and unforgettable customer experience that aligns with Polestar's vision and values. As a Polestar Specialist, you will provide a tailored experience based on guests' specific interests and agendas. You will educate and inspire guests by answering their questions and turning curiosity into intense interest by introducing them to the exciting vehicles and services that Polestar offers. Building and maintaining long-term business relationships with customers is essential, as is scheduling test drives and guiding customers through the purchasing process. You will act as a role model of Polestar's culture and behaviors, embodying the brand's commitment to sustainability and design excellence. The ideal candidate is curious, creative, and enthusiastic, with a customer-centric mindset and strong communication skills. You should possess an empathetic instinct that allows you to understand the needs of those around you. Being self-motivated and energetic is key, as is the ability to work collaboratively with your team to maintain a trusting environment and achieve great results together. A passion for the Polestar brand and its dedication to design and sustainability is essential for success in this role.

Responsibilities

  • Provide a tailored experience based upon guests' specific interests and agenda
  • Educate and inspire guests by answering their questions
  • Turn curiosity into intense interest by introducing people to the exciting vehicle and services that Polestar offers
  • Build and maintain long-term business relationships with customers
  • Schedule test drives and follow up on the customers by walking them through the purchasing process
  • Act as a role model of Polestar's culture and behaviors

Requirements

  • A minimum of 6 months experience in a progressive, client-oriented retail environment
  • Strong communication skills
  • Valid driver's license and acceptable driving record
  • Ability to work evenings and weekends

Nice-to-haves

  • Experience working in retail environments with strong branded experiences
  • Experience in drama, public speaking, teaching, sales, event planning, or customer care

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • Employee discount
  • Opportunities for advancement
  • Life insurance
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