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Police Records Specialist
City Of Gresham - Gresham, OR
posted 2 months ago
About the position
The Police Records Specialist position at the City of Gresham involves providing essential support to law enforcement personnel and delivering excellent customer service to the community. This full-time role requires the specialist to perform various records management tasks, including data entry, administrative support, and assisting with police reports. The position operates in a fast-paced environment, requiring flexibility in working hours, including rotating shifts, weekends, and holidays. After a 12-month probationary period, a shift will be assigned based on seniority.
Responsibilities
- Provide external customer service and internal support to law enforcement personnel.
- Perform data entry and administrative support tasks, including reading, correcting, entering, and distributing police reports.
- Assist internal and external customers with inquiries and tasks.
- Respond to records requests and process report requests at the front counter.
- Operate and monitor radio/CAD for officers, running queries for information.
- Enter stolen property and missing persons data into the system.
- Monitor cameras for building security and temporary holding cells.
- Process releases for towed vehicles and verify insurance and driving records.
- Train new employees who are on probation as needed.
Requirements
- High school diploma or GED required.
- 1 year of progressively responsible general office and/or customer service experience, or an associate's degree with 1 year of experience.
- Ability to obtain Law Enforcement Data System (LEDS) certification within three months of hire.
- Notary Public certification within six months of hire.
- No felony or misdemeanor convictions involving moral turpitude.
Nice-to-haves
- Prior law enforcement experience in a Police Records or similar position.
- Bilingual skills are highly desirable.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment insurance
- Flexible spending account
- Tuition reimbursement
- Paid time off
- Employee assistance program
