POP Production Manager - Retail Displays

Quad-C Management - Milwaukee, WI

Full-time

Remote - Milwaukee, WI

Management of Companies and Enterprises

About the position

The Production Manager for POP/POS Permanent Display & Signage Retail at Quad is responsible for overseeing all aspects of production, including examining engineering drawings, estimating, sourcing, procurement, and execution of permanent displays and signage. This role is crucial for building and maintaining relationships with vendor partners and internal teams while ensuring projects are completed on time, within budget, and to quality standards. The position allows for remote work but may require occasional visits to the West Allis, WI plant.

Responsibilities

• Gather project requirements and manage all production aspects on behalf of the client, working with vendors on delivery timetables and maintaining updated status of assigned projects.
• Input all project specifications and relevant data into an internal system and maintain key data points in the system, including customer quotes, purchase orders, and invoices.
• Execute projects within contract-specified timelines, according to budget requirements and quality standards.
• Work with vendors on design and sampling of any new displays, signage or fixtures.
• Coordinate sample production and approval.
• Assist in sourcing new and alternative products and/or reliable vendors.
• Partner with vendors to negotiate best pricing, lead-times, and terms.
• Evaluate spending while seeking ways to improve & enhance the quality of products purchased.
• Maintain and manage vendor relationships that foster improved quality and service including issue resolution and alternative options for cost reduction or improved efficiencies.
• Build relationships and communication channels with internal clients to ensure smooth workflow and handoffs.
• Build a knowledge base of suppliers.
• Continually seek opportunities to improve customer satisfaction.
• Review supplier quality performance, make recommendations for improvement or to discontinue current relationship if needed.
• Liaison between internal and external stakeholders, agencies, and suppliers to ensure quality and on-time delivery within budget.
• Execute production efficiently in accordance with the procedures described in business processes.
• Provide high-quality customer service, communicating to internal clients with appropriate and relevant status updates.
• Draft instruction sheets and work with Design for final layout.
• Escalate production issues immediately to management.
• Handle a multitude of complex and diverse product offerings from beginning-to-end, including installation.
• Approve supplier samples, pre-production materials and finished parts packaging materials and processes.
• Make pre-production unit if required, to be approved by customer, sales and manager as needed.

Requirements

• Minimum 3+ years of permanent and semi-permanent retail display production experience.
• Proven track record of successful purchasing experience in a manufacturing, client, or agency environment.
• Experience with vendor negotiations and project management.
• Advanced proficiency with Microsoft Office software, specifically Excel.
• Ability to read blueprints and have some construction experience.
• Self-motivated, dependable, diligent.
• Must be highly organized, customer focused, problem solver.
• Demonstrated aptitude in learning new technology for application in a professional environment.
• Ability to work independently with a drive to continually hit goals and succeed.
• Client communication and problem-solving experience with a solution-oriented mindset.
• Experience with procurement of retail permanent display, signage, lighting, textiles, plastic, wood and steel construction.

Benefits

• 401(k)
• holidays
• vacations