Porsche Pro

Penske Automotive Group - Wilmington, NC

Full-time - Entry Level

Wilmington, NC

Truck Transportation

About the position

Porsche Wilmington, a Penske Automotive Group dealership, is seeking a tech-savvy Porsche Pro to join our dealership team and deliver extraordinary customer service experiences. As a critical part of the customer experience, our Porsche Pros, also known as Product Specialists, play a vital role in preparing customer vehicles for delivery, explaining the benefits and features of vehicles, and providing additional dealership sales support as required. This position is ideal for individuals with a strong interest in customer service, technical skills, and a desire to grow their career within the automotive industry. At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement. We are dedicated to delivering the very best experience possible to our customers and are looking for professionals who share that same passion. Our values-driven culture is built on integrity, professionalism, excellence, and teamwork, making it a great environment for those who are enthusiastic about their work and committed to providing exceptional service. This role offers a unique opportunity to engage with customers, assist them in understanding their vehicle choices, and ensure a smooth delivery process. The ideal candidate will possess strong interpersonal skills, a friendly demeanor, and the ability to thrive in a fast-paced, results-driven environment. We are committed to providing our employees with the training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.

Responsibilities

• Prepare customer vehicles for delivery.
• Explain the benefits and features of vehicles to customers.
• Provide additional dealership sales support as required.
• Assist customers with courtesy, accuracy, and professionalism.
• Deliver exceptional customer service experiences.

Requirements

• Genuine interest in providing an exceptional customer service experience.
• Friendliness, enthusiasm, and reliability with a positive team-player attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Benefits

• Comprehensive benefits program including health care options (medical, dental, and vision).
• 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.