Portable Metrology Testing and Development Intern, Service

Hexagon Metrology - Williamsburg, VA

Full-time - Intern

Williamsburg, VA

Computer and Electronic Product Manufacturing

About the position

The Portable Metrology Testing and Development Intern at Hexagon's Manufacturing Intelligence division will assist in software support, testing, documentation, and development of a 3D measurement software. This role offers the opportunity to engage with high-end measurement technologies and contribute to customer support and software development processes.

Responsibilities

• Learning to perform measurement operations within portable metrology software and using the measurement devices it supports.
• Monitoring customer support channels and corresponding with customers to clarify their questions or concerns.
• Troubleshooting reported software problems and testing similar scenarios with available lab equipment.
• Working with application engineers and customers to develop new solutions to reported problems.
• Editing documentation and creating video content to demonstrate functions within the software and to help clarify how the software is used.
• Working with the development and testing teams to verify new additions to the software and perform pre-release testing.
• Qualified candidates with prior programming experience may work directly with developers to add to the software's capabilities.

Requirements

• Ability to work Monday-Friday, 40 hours per week during the summer break.
• Ability to work independently, in a flexible role as needed and to problem solve.
• Good verbal and written communication skills, with direct interaction with customers on the phone and through email.
• Interest in and some familiarity with 3D CAD modeling, basic computer programming, surveying, and/or other measurement devices and data acquisition.
• Currently pursuing or have a degree in engineering or computer science.

Benefits

• Exceptional Medical Insurance
• 401k with generous employer match