Portfolio Administrator (Mid Counties Region)

About the position

The Portfolio Administrator will support the Property and Portfolio Managers in managing a large portfolio of industrial properties at Rexford Industrial Realty, Inc. This role involves processing invoices, maintaining property records, and assisting with tenant communications, all while ensuring high operational standards. The position is hybrid, allowing for both remote and in-office work, and requires travel to various properties in the Mid Counties region.

Responsibilities

• Process daily invoices and tenant bill-backs.
• Prepare check requests and vendor set-up forms.
• Support manager in pre-posting of the monthly rent roll and distribution of monthly rent statements.
• Prepare tenant notifications of property activities and lease compliance.
• Maintain properties in Yardi Elevate System for service calls and ensure completion.
• Support the transition process of new acquisitions and dispositions.
• Communicate with tenants and vendors on maintenance issues.
• Assist tenants with an online Tenant portal for rent payments and work order requests.
• Prepare job costs and work orders and obtain proper approvals, including Yardi input.
• Prepare master service contracts and repair work order agreements by obtaining proper approvals and tracking within Rexford's system.
• Help with tenant move-ins and move-outs processes, including checklist review.
• Assist the Manager and Director of Property Management with annual budgets.
• Collect and update tenant and vendor insurance certificates.
• Maintain property certification tracking and inventory spreadsheets.
• Support team in generating Yardi reports and distribute monthly rent rolls and other reports.
• Maintain lease and contract files and other files within the corporate shared drive.
• Perform other activities as directed by the Managers and Director of Property Management.

Requirements

• Bachelor's Degree preferred or equivalent commercial property management experience.
• 3+ years of experience providing excellent internal and external customer service.
• 3+ years of experience picking up different software systems quickly.

Benefits

• Comprehensive Benefits Package Including Medical, Dental, Vision, and Life Insurance.
• Unlimited Paid Time Off
• Bonus Eligibility & Long-Term Incentives
• 401(k) Employer Match Program
• Professional Development Resources
• Robust Health & Wellness Program
• Volunteer and Community Engagement Opportunities
• Employee Resource Groups committed to Diversity, Equity, and Inclusion.