Portfolio Community Association Manager III

Associa - Fairfield, NJ

Full-time - Mid Level

Fairfield, NJ

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Portfolio Community Association Manager III at Associa is responsible for managing client associations, acting as a liaison between the Association Board of Directors and homeowners, and ensuring effective communication and project management. This role requires strong customer service skills and the ability to handle multiple projects simultaneously, contributing to the growth and satisfaction of the community associations served.

Responsibilities

• Act as the primary liaison with the Association Board of Directors and homeowners.
• Travel to client associations to attend board meetings, perform inspections, and conduct walk-throughs.
• Prepare annual disclosure packages, meeting notifications, and financial statement packages for homeowners.
• Review monthly financial reports and submit management summaries to the Board of Directors.
• Provide recommendations to the Board regarding major capital expenditures.

Requirements

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management, customer service, hospitality, or a related industry.
• Strong grammar and business correspondence skills.
• Proficient in customer service and conflict resolution.
• Ability to work effectively with others in person and in group settings.
• Strong time management and prioritization skills.
• Effective communication skills via phone, email, and in-person.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance