Merz North America - San Jose, CA
posted 4 months ago
The Portfolio Development Specialist (PDS) at Merz Aesthetics is a pivotal role focused on driving sales and enhancing customer relationships within the medical aesthetics sector. This position is responsible for the ethical and compliant promotion of the NeoCutis skincare line and the Ultherapy Device consumable products. The PDS will engage in various activities aimed at increasing patient acquisition and procedure volume within practices, thereby boosting product sales. This includes initial clinical and marketing installations, ongoing training, and providing marketing support for practice development activities. The PDS will utilize a strategic approach to develop individual account business plans that drive growth through effective partnerships and marketing strategies. This involves conducting marketing installations for Merz Aesthetic Devices and Skincare, creating a 90-day working marketing plan, and assisting practices in planning and executing their promotional programs. The role also includes providing both virtual and live clinical training for new customers, as well as advanced training on Ultherapy and Neocutis products. The PDS will coach practice staff on patient consultations and sales techniques, ensuring that all communications and sales activities adhere to the compliance standards set by Merz Aesthetics. In addition to business responsibilities, the PDS will play a key role in people management by identifying and coordinating local clinical educators and collaborating with various teams to support cross-selling opportunities. The position also requires analytical skills to assess customer data and sales statistics, translating these insights into actionable recommendations for improved customer relationship management. Effective communication is essential, as the PDS will build trusting relationships with major key customers and collaborate with internal teams to address unit-related issues and enhance overall service delivery.