About the position
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions! Allied Universal® is hiring a Enterprise Account Portfolio Manager. The Enterprise Account Portfolio Manager (EAPM) develops strong partnerships with corporate security executives and leadership across multiple states, ensuring alignment with safety and compliance objectives. This role collaborates with branch offices and corporate support functions to drive key client initiatives, uphold regulatory standards, and enhance risk management strategies. This position is not remote and involves on-site responsibilities and regular engagement with clients and internal teams in the region.
Responsibilities
- Assess practices, procedures, and facilities to identify potential risks and ensure alignment with a strong safety culture
- Deliver targeted safety, health, and accident prevention training for account managers, supervisors, and security professionals.
- Develop and nurture relationships with enterprise clients and Allied Universal's branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings.
- Ability to travel domestic and international, ranging from 35% to 75% of the time based on client and company needs
- Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews
- Support local teams in completing annual Job Safety Analyses for all posts and positions to enhance workplace safety.
- Assist managers and supervisors in investigating safety incidents, conducting root cause analyses, and implementing corrective actions to prevent future occurrences.
Requirements
- Must possess one or more of the following: Bachelor's degree in Criminal Justice, Business or a related field with at least three (3) years of management experience in a high-workforce environment or service industry
- Associate's degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
- High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry
- Minimum of two (2) years of account management experience driving customer solutions
- Minimum of two (2) years of experience in the petrochemical industry including working in and around refineries, chemical plants, and pipeline facilities
- Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
- Ability to collaborate across multiple branches and support departments to creatively support client's satisfaction
- Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
- Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
- Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
Nice-to-haves
- Military veteran, law enforcement, or contract or proprietary security services experience
Benefits
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company's 401(k) plan, subject to eligibility requirements
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
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