Portfolio Manager

$75,000 - $85,000/Yr

Twc Association Management - Herndon, VA

Full-time - Mid Level

Herndon, VA

Real Estate

About the position

The Portfolio Manager at TWC Association Management, Inc. plays a crucial role in overseeing a diverse portfolio of properties, ensuring exceptional client service and community living experiences. This position involves cultivating strong relationships with homeowners and vendors, executing strategic initiatives, and managing various administrative tasks to support the Homeowners' Association or Board of Directors.

Responsibilities

• Confers with representatives of the Homeowners' Association or Board of Directors to collaborate and determine management priorities.
• Maintains good public relations and interacts with clients, customers, and co-workers in a positive, respectful, and professional manner at all times.
• Evaluates the financial status of the Association and prepares annual budgets for review.
• Attends evening board meetings, presents property manager reports, and assists in administrative tasks.
• Responsible for publishing newsletters and coordinating delivery or mailings.
• Updates the Board of Directors on CC & R's policies & procedures and provides information on current industry developments.
• Coordinates and arranges meetings, prepares agendas, records, and transcribes minutes of meetings.
• Coordinates meeting packets to include preparation of manager's report, prepares and mails 7 days prior to scheduled meetings.
• Oversees Reserve Studies, researches issues, and presents Board of Directors with recommendations.
• Oversees collection of monthly assessments from residents, including lien and legal notices.
• Directs maintenance, janitorial, guard, and groundskeeping staff who perform routine repairs, maintain buildings and grounds, and patrol areas to maintain the secure environment of the complex.
• Arranges for and obtains bids and oversees activities of contract service representatives such as landscapers, exterminators, trash collectors, major repair contractors, utility service repairers, and swimming pool management personnel.
• Provides authorization for payment of invoices.
• Maintains contact with the insurance carrier, fire protection, police department, and other agencies having jurisdiction over property to ensure that the association is complying with the codes and regulations of each agency.
• Investigates resident disturbances, violations, or complaints, and resolves problems in accordance with regulations established by the Board of Directors.
• Manages the compliance programs as approved under the direction of the Board of Directors.

Requirements

• Must have CMCA certification and 3-5 years experience with HOA/Condo associations.
• Should have solid working knowledge of MS Word, Excel, and Outlook.
• Must have good interpersonal skills with clients and employees.
• Must be a punctual, independent worker, detail-oriented individual with a strong work ethic.

Benefits

• Comprehensive health insurance coverage.
• Generous paid time off, inclusive of holidays.
• Opportunities for professional growth and career advancement within the company.