Portfolio Manager

HOATalent

Full-time - Mid Level

About the position

The Portfolio Manager at Gates Hudson Community Management is responsible for the effective management of a diverse property portfolio. This role involves ensuring compliance with relevant laws and regulations, reducing delinquency, and delivering exceptional service to stakeholders. The Portfolio Manager will oversee financial reporting, budget administration, property maintenance, and public relations, acting as the primary liaison for the Board of Directors and external stakeholders.

Responsibilities

• Maintain meticulous records for each property in the portfolio.
• Prepare comprehensive Monthly Management Reports for the Board of Directors, including site inspection reports and budgetary details.
• Act as the primary liaison for the Board of Directors, enforcing all Association regulations and policies.
• Facilitate competitive bidding for all contracts as per the Board's decisions.
• Provide recommendations to the Board regarding property improvements and necessary repairs.
• Oversee budget implementation and authorize necessary expenditures.
• Monitor and maintain the physical elements of the properties, ensuring energy efficiency and compliance.
• Supervise on-site staff, ensuring all responsibilities are met efficiently.
• Coordinate with higher management on personnel needs and training requirements.
• Negotiate contracts and maintain contract analysis for all associations.
• Conduct regular inspections of buildings and grounds, ensuring compliance with maintenance schedules.
• Monitor contractor activities, ensuring work quality and adherence to warranties.
• Oversee incident/accident reports, insurance claims, and potential litigation as per the Board's direction.
• Provide guidance and support to the Board of Directors in property operations.
• Serve as the main point of contact for owners, government bodies, and external stakeholders.
• Represent GHCM in various capacities and contribute to business development efforts.

Requirements

• Strong background in customer service.
• Excellent written and verbal communication skills.
• Ability to effectively communicate and motivate employees in association management.
• Preferably hold a college degree or equivalent certification.
• Preferred Certified Manager of Community Associations (CMCA) designation.
• Full working knowledge of GHCM operating policies and Microsoft Office products.
• Familiarity with third-party software used by GHCM and internet usage.

Nice-to-haves

• Certified Manager of Community Associations (CMCA) designation.