Portfolio Manager

Associa - Laurel, MD

Full-time - Mid Level

Laurel, MD

10,001+ employees

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Community Association Manager (CAM) at Associa is responsible for managing community associations by acting as the primary liaison between the Association Board of Directors and homeowners. This role involves overseeing various projects, attending board meetings, conducting inspections, and ensuring effective communication and service delivery to clients. The CAM plays a crucial role in maintaining community standards and facilitating the growth of the company through strong customer service and project management skills.

Responsibilities

• Act as the primary liaison with the Association Board of Directors and homeowners.
• Travel to client associations to attend board meetings, perform inspections, and conduct walk-throughs.
• Prepare annual disclosure packages, meeting notifications, and financial statement packages for homeowners.
• Review monthly financial reports and submit management summaries to the Board of Directors.
• Provide recommendations to the Board regarding major capital expenditures.

Requirements

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• 2+ years of experience in Community Management.
• CMCA, ASM, PCAM certifications highly preferred.
• Strong proficiency in business correspondence (grammar, structure, punctuation, spelling).
• Excellent customer service and conflict resolution skills.
• Ability to work effectively in person and in group settings.
• Strong time management and prioritization skills.
• Effective communication skills via phone, email, and in-person.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Vision insurance