Portfolio Project Manager

$95,000 - $135,000/Yr

JLL - San Diego, CA

Full-time - Mid Level

Remote - San Diego, CA

Real Estate

About the position

Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you have deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. JLL's Project & Development Services team is seeking a Portfolio Project Manager to join a growing team that delivers exceptional outcomes for our global enterprise and local market clients. This person will play a critical role in managing real estate development projects and capital portfolio, with an emphasis on experience with public sector projects. This includes having comprehensive knowledge of the real estate development lifecycle, approval processes, and regulations. They will navigate institutional processes and effectively collaborate with local vendors and stakeholders. The Portfolio Project Manager will develop strong client relationships, acting as a central point of contact, working closely with internal stakeholders and external partners to streamline communication, drive efficient decision-making, and maximize the value and performance of the client's real estate assets. This individual will coordinate and manage delivery teams, establish success measures with regular reporting, implement communication protocols, track financials, and coordinate vendors. They will also proactively identify and manage risks and issues by implementing standardized processes, playbooks, and tools, ensuring successful implementation of solutions. Additionally, the Portfolio Project Manager will leverage the broader JLL platform to deliver portfolio-specific insights, best practices, and subject matter expertise. This position is based in San Diego, CA.

Responsibilities

• Develop strong client relationships and synthesize client needs to support a tailored suite of integrated portfolio services.
• Act as a trusted advisor to clients and internal stakeholders.
• Collaborate with clients to define program specific goals.
• Develop objectives/desired results and work with the team and other managers to achieve co-completion.
• Develop, manage, and/or implement standardized processes, playbooks, tools, and resources to support client relationships and cross-functional partnerships.
• Oversee and provide consistent consolidated schedule, budget, risk and opportunity reporting.
• Coordinate and manage the engagement of JLL resources and oversee the performance of subcontractors/vendors.
• Perform or oversee site inspections and creation of site inspection reports.
• Establish success measures to track against project monitoring and executive reporting.
• Identify and proactively manage risks and issues that could impact projects across the portfolio; ensure solutions are successfully implemented by removing roadblocks or facilitating reprioritization conversations among relevant stakeholders.
• Proactively manage programs in accordance with client standard processes, procedures, and KPIs to ensure superior customer satisfaction and performance levels.
• Continuously identify and implement process improvements to enhance project delivery and team efficiency.
• Leverage the broader JLL platform to deliver portfolio specific insights, best practices, and subject matter expertise.
• Comply with all JLL policies and procedures, including but not limited to ethics and business practice.

Requirements

• Proven experience in program and/or project management in the commercial real estate or capital portfolio field.
• Strong interpersonal skills and problem-solving ability.
• Strong organizational skills with the ability to coordinate multiple tasks, projects, and stakeholders effectively.
• Capacity to prioritize and escalate in a complex, fast-paced environment.
• Analytical mindset with the ability to gather, analyze, and present data effectively.
• Hands-on approach, show attention to detail and ownership.
• Demonstrated ability to motivate multiple stakeholder groups, both internal and external, to establish effective relationships.
• Experience communicating with executive level stakeholders with varying levels of industry experience and vendor expectations.
• Ability to solve advanced problems and deal with a variety of options in complex situations.
• Proven record of providing excellent internal and external customer service.
• Knowledge of standard business and accounting practices.
• Proficiency in project management tools and software.
• Ability to connect strategy to detail and follow-through.
• 7+ years of real estate, project management or program management experience.
• Bachelor's degree in architecture, construction management, business management, finance, or industry-based engineering specialization (i.e.: industrial engineering).
• Direct experience with public sector projects and ability to navigate institutional processes.
• Experience working in local market including strong relationships with local vendors and stakeholders (utilities, community outreach, etc.), as well as entitlements, permitting, and construction timelines and costs.
• Used to working on highly regulated projects and/or in highly regulated project delivery environments.
• Comprehensive knowledge of real estate development lifecycle, approval processes, and regulations.
• Strong oral, written, and presentation communication skills.
• Strong planning, scheduling, multi-tasking and organization skills.
• Expert at building relationships and earning trust.
• Advanced proficiency in project scheduling and budget management.
• Advanced computer skills (Word, Excel, PowerPoint).
• Knowledge and application of a disciplined project management process (Six Sigma and Project Management certifications are a plus).
• Smartsheet experience preferred.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid parental leave
• Paid time off
• Parental leave
• Vision insurance