Post Closer

Angel Oak Mortgage - Atlanta, GA

Atlanta, GA

Funds, Trusts, and Other Financial Vehicles

About the position

The Mortgage Post Closer is responsible for auditing, packaging and delivering all required documents to the assigned Investor ('buyer') within the specified time frame given. This includes managing a robust pipeline with various buyers, and following requirements of each buyer's delivery process. The Mortgage Post Closer must confirm delivery of loan files and clear any exceptions or missing documents as may be necessary. This role has a direct impact on efficiency of loan sales and warehouse line management. A Mortgage Post Closer may be cross-trained in various routing functions and assist in other areas/functions as determined by the Company.

Responsibilities

• Audit, package, and deliver all required documents to the assigned Investor within specified time frames.
• Manage a robust pipeline with various buyers.
• Follow requirements of each buyer's delivery process.
• Confirm delivery of loan files and clear any exceptions or missing documents.
• Impact efficiency of loan sales and warehouse line management.
• Cross-train in various routing functions and assist in other areas/functions as determined by the Company.

Requirements

• 3+ years Post-closing/Closing experience in mortgage loans; minimum of 5 years strongly preferred.
• Strong customer service skills and ability to manage difficult conversations to a successful outcome and positive client experience.
• Working knowledge of conventional guidelines, as well as general Federal and State compliance requirements.
• Ability to prioritize multiple competing tasks in a fast-paced environment.
• Ability to manage pipeline daily while meeting monthly production and quality goals.
• Strong written and verbal communication skills.
• Must be detail-oriented with the ability to analyze data and documents efficiently.