POSTMASTER RELIEF (RMPO) - 2 HR - 51 SAINT ONGE SD NC11902454

About the position

The Postmaster Relief (RMPO) position at the United States Postal Service involves providing essential postal services at a Remotely Managed Post Office. This role includes operating the facility, ensuring compliance with postal regulations, and maintaining customer relations. The Postmaster Relief may also supervise staff and handle various administrative tasks to ensure smooth operations.

Responsibilities

• Operates a single unit postal facility providing limited window services, mail distribution, and dispatches.
• Opens and closes the facility according to established procedures.
• Operates within established postal rules, laws, and regulations, resolving problems and escalating issues to the Administrative Post Office when necessary.
• Ensures proper safeguards for customer welfare and mail protection.
• Maintains files and records and submits reports as required.
• Answers questions and provides guidance to postal customers.
• Exercises protective care of accountable paper, monies, product inventory, and office supplies in accordance with Sarbanes-Oxley Act guidelines.
• May provide limited city, rural, and/or highway contract route delivery service to local customers.
• Exercises a normal regard for the safety of self and others.
• May supervise one or more employees.

Requirements

• Ability to carry out operational plans and procedures within the framework of policy.
• Ability to obtain and interpret relevant facts; analyze problems, complaints, and suggestions and take appropriate action or escalate when necessary.
• Knowledge of safety procedures to ensure safe working conditions are maintained.
• Knowledge of procedures and techniques to avoid injuries to self, employees, and customers.
• Ability to conduct operations with responsive service to customers and present a favorable Postal Service image to the community.
• Ability to comprehend and communicate information, both orally and in writing.
• Knowledge of operating procedures and standards, postal rates and classes, and commonly encountered customer needs.