SAIC

posted 19 days ago

Full-time - Mid Level
Remote
Professional, Scientific, and Technical Services

About the position

SAIC is seeking a Power Platform Solutions Technical Support Engineer to provide technical support for the US Army 365 (A365) End Users. The role focuses on designing, developing, deploying, and maintaining solutions using the Microsoft Power Platform, which includes Power Apps, Power Automate, Power BI, and Power Virtual Agents. This position requires close collaboration with Army Customers to understand their needs and translate them into effective technical solutions, all while working remotely.

Responsibilities

  • Design and implement automated workflows using Power Automate.
  • Integrate various services and applications to automate end-to-end business processes.
  • Analyze and document business processes and workflows to identify opportunities for automation and improvement.
  • Integrate Power Platform solutions with other Microsoft services and third-party systems.
  • Design and develop custom applications using Power Apps.
  • Create model-driven and canvas apps to meet specific business needs.
  • Monitor and maintain Power Platform solutions to ensure they operate smoothly and efficiently.
  • Diagnose and resolve technical issues with Power Platform applications and workflows.

Requirements

  • Bachelor's degree and fourteen (14) years of related experience; additional four (4) years of experience accepted in lieu of degree.
  • Experience using Azure Automation, Microsoft 365 Desired State Configuration, Power Platform, Power Automate, Power Apps, Power BI, Dynamics 365, SharePoint, SQL and related technologies.
  • Strong scripting skills using PowerShell.
  • Proficiency in developing and troubleshooting PowerApps and Flow.
  • Experience administering Exchange 2016 and Exchange Online, Microsoft 365, and Microsoft 365 Security Active Directory Federated Services (ADFS).
  • Experience with Microsoft Azure Active Directory Connect tool (AD Connect) and Azure Active Directory (Microsoft Entra ID).
  • Client support and troubleshooting experience with Outlook, Outlook for Mac, IMAP, POP3, and Mobile Devices.
  • Experience with Office/Outlook add-ins (.NET/Com, Modern Add-in deployment).
  • Required Certifications: Microsoft Certified: Power Platform Fundamentals (PL-900), Microsoft Certified: Power Platform Developer Associate (PL-400), DoD 8570 IAT certification, Level I or higher.
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