PPA Certified Technical Writer

$55,600 - $130,500/Yr

CGI - Pasadena, TX

Full-time - Entry Level

Hybrid - Pasadena, TX

Professional, Scientific, and Technical Services

About the position

Make an impact like never before. We are growing rapidly and are looking for PPA (Procedure Professionals Association) certification Technical Writers. We are a close-knit team that has access to global resources. You will have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers. Growth at CGI is driven by your goals, so if you're looking for an inclusive place where you are empowered to chart your own path, then we'd love to meet you. This position is located in Houston, TX however a hybrid working model is acceptable. You will be required to be at the client site 2-3 days/week.

Responsibilities

• Work with Developers, Engineers, Managers and SMEs to obtain an in-depth understanding of the product, documentation requirements and data analytics.
• Produce a wide range of documentation that meets applicable standards.
• Develop technical and user documentation.
• Document solution designs, concept of operations, implementation plans, Knowledge Base articles, FAQs, training materials and governance documents.
• Support accurate and timely documentation for systems engineering lifecycle (SELC).
• Evaluate existing and potential content with focus on reuse and single-sourcing opportunities to increase efficiency.

Requirements

• Bachelor's degree
• Experience supporting clients as a Technical Writer.
• PPA (Procedure Professionals Association) certification is a must
• Familiarity with Software Systems Development Lifecycle (SDLC) tasks.
• Experience writing documentation and procedural materials for varied audiences.
• Attention to detail coupled with effective analytical and problem-solving aptitude.
• Ability to work in a matrixed team environment and perform functional analysis to identify cross-relationships between requirements and identify appropriate resources to provide input.
• Strong working knowledge of Microsoft Office.
• Strong communication skills.

Benefits

• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• 401(k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment
• Back-up child care
• Pet insurance
• Member Assistance Program
• 529 college savings program
• Personal financial management tool
• Lifestyle management programs