Cone Health - Greensboro, NC

posted 19 days ago

Full-time - Mid Level
Greensboro, NC
Ambulatory Health Care Services

About the position

The Practice Administrator I is responsible for managing the overall health and functions of multiple medical practices, ensuring optimal performance in both operational and financial metrics. This role involves overseeing provider productivity, enhancing patient satisfaction, and maintaining compliance with internal policies and regulatory requirements. The administrator collaborates with site leadership to drive financial targets and improve practice profitability while fostering team engagement and addressing daily operational challenges.

Responsibilities

  • Ensures maximum access availability and volumes by optimizing provider templates and enhancing patient-facing time.
  • Maintains benchmark staffing levels and fosters team engagement, empowering teams to address daily issues.
  • Engages with the Director and providers on provider contracts, enhancing provider relations and practice profitability.
  • Enforces adherence to internal policies, procedures, and regulatory requirements to maintain high standards of patient care.
  • Manages TNM outcomes for each business unit, establishing process metrics and revising procedures for continuous improvement.
  • Drives the achievement of financial targets, analyzing financial data and overseeing proper financial procedures.

Requirements

  • Associate Degree in business, finance, or healthcare related field (required).
  • 3 years in Medical Practice total with 2 years in a practice supervisory role (required).
  • CMPE certification obtained within 1 year of hire (required).
  • Preferred: BS in Nursing or BS/BA in Healthcare Administration.
  • Preferred: 5 or more years of experience in a business office or a medical practice.
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