Practice Leader

Oral Surgery Partners - Chesterfield, MO

Full-time - Mid Level

Chesterfield, MO

Ambulatory Health Care Services

About the position

The Practice Leader is responsible for leading a healthcare practice by collaborating with surgeons and the Regional Director of Operations to ensure a successful and engaged team. This role involves fostering relationships, optimizing operational efficiency, and ensuring compliance with policies and regulations while providing outstanding customer service.

Responsibilities

• Lead the practice by partnering with surgeons and support services to establish and maintain a successful practice.
• Foster strong relationships with surgeons, team members, and support services; actively address practice needs and resolve concerns.
• Lead the practice in attaining operational levels that optimize productivity, efficiency, and profitability.
• Understand business responsibilities and key performance metrics for managing the practice, including financial audits and budget expectations.
• Exhibit outstanding customer service with referrals and patients, assisting surgeons in resolving patient needs and concerns.
• Lead by example with Servant Leadership; partner with HR to develop and deliver performance evaluations for team members.
• Ensure compliance with laws, regulations, and company policies, including OSHA/HIPAA compliance.
• Organize monthly meetings with surgeons to discuss practice performance and resolve concerns.
• Monitor collections processes and maintain accounts receivable within target levels.
• Support improvements to patient flow and effectively schedule staff to maximize budgeted payroll hours.

Requirements

• High school diploma or equivalency required; Bachelor's degree in business, healthcare administration, or related discipline strongly preferred.
• 5 years of experience in a healthcare environment.
• 3+ years of leadership experience with direct customer contact in a healthcare practice.
• Strong interpersonal and relationship-building skills.
• Excellent organization and multi-tasking skills.
• Strong and effective communication skills.
• Independent decision-making skills and sound judgment.

Nice-to-haves

• Experience in financial management and budgeting in a healthcare setting.
• Knowledge of dental or oral surgery practices.

Benefits

• Competitive salary based on experience.
• Opportunities for professional development and training.
• Supportive work environment with a focus on team collaboration.