Practice Manager of Operations

Dental Arts Of Oliver Springs - Oliver Springs, TN

Full-time - Mid Level

Oliver Springs, TN

1,001-5,000 employees

About the position

The Practice Manager of Operations at Dental Arts of Oliver Springs is a leadership role focused on supporting the business needs of the dental office while fostering a strong team culture. This position emphasizes patient care, team cohesion, and continuous learning, making the manager a vital business partner to the Doctor. The role involves setting and achieving business and personal development goals, ensuring effective communication and support within the team, and contributing to the overall operational success of the practice.

Responsibilities

• Strive towards mastery of role by completing all PMO Training needed to develop technical, commitment, and leadership skills.
• Develop and pursue annual top 10 business goals and 16 personal development goals.
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership.
• Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings and team meetings.
• Create alignment with the doctor through daily one-on-ones and weekly touch points.
• Commit to serving as a business partner for the Doctor, collaborating on financial goals.
• Help Doctor prioritize, plan, and block schedule for continuing education.
• Understand the benefits and metrics of DMP and help Doctor monitor progress.
• Identify and support future team growth by selecting candidates that match the position and practice.
• Successfully onboard new team members through partnerships with recruiting and support office.

Requirements

• Associate's or Bachelor's degree or 3 - 5 years' leadership experience in a professional office, hospitality, retail, banking, medical, etc.
• Experience working in a fast-paced and customer-centric environment.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• Trustworthy; maintain patient confidentiality and team ethics.

Nice-to-haves

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Benefits

• Health insurance
• Leadership training provided
• Paid holidays
• Paid time off
• Retirement plan