Practice Manager of Operations

Dental Care at Barrow Crossing - Bethlehem, GA

Full-time - Mid Level

Bethlehem, GA

1,001-5,000 employees

About the position

The Practice Manager of Operations at Dental Care at Barrow Crossing is a leadership role focused on supporting the business needs of the dental office while fostering a strong team culture. This position emphasizes patient care, team cohesion, and continuous learning, making the manager a vital business partner to the Doctor. The role involves setting and achieving business goals, supporting team development, and ensuring operational efficiency.

Responsibilities

• Strive towards mastery of role by completing all PMO Training needed to develop technical, commitment, and leadership skills.
• Develop and pursue annual top 10 business goals and 16 personal development goals.
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership.
• Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings and team meetings.
• Create alignment with the doctor through daily one-on-ones and weekly touch points discussing communication and support needed.
• Commit to serving as a business partner for the Doctor, collaborating on financial goals.
• Help Doctor prioritize, plan, and block schedule for continuing education.
• Understand the benefits and metrics of DMP and help Doctor monitor progress.
• Identify and support future team growth by selecting candidates that are a good match for the practice.
• Successfully onboard new team members through partnerships with recruiting and support office.

Requirements

• Associate's or Bachelor's degree or 3 - 5 years' leadership experience in a professional office, hospitality, retail, banking, or medical setting.
• Experience working in a fast-paced and customer-centric environment.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• Trustworthy; maintain patient confidentiality and team ethics.

Nice-to-haves

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Benefits

• Health insurance
• Leadership training provided
• Paid holidays
• Paid time off
• Retirement plan