Practice Manager - Orange & Butler CHC

$66,560 - $95,000/Yr

Clinica Sierra Vista - Fresno, CA

Full-time - Mid Level

Fresno, CA

Ambulatory Health Care Services

About the position

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. The Practice Manager is responsible for the overall day-to-day operations of the health center, functioning as the onsite representative of administration. This role ensures best practices are exercised and provides management of CSV health centers. The Practice Manager supports CSV's culture transformation to improve health outcomes, enhance the patient experience, and reduce waste. This position requires a financial understanding of operating a business and serves as the first point of contact for patients, employees, and providers with questions and/or concerns. The Practice Manager collaborates with nursing staff to ensure patient flow, manage supplies, and efficiently schedule providers to meet patient needs. Additionally, the role promotes the Clinica Sierra Vista Production System (CSVPS) and ensures operational efficiency through daily management, monitoring, and reporting of all health center objectives.

Responsibilities

• Oversees daily practice operations, including managing practice and operating budget, appointment scheduling, billing procedures, and environment of care.
• Interview, select new staff and coordinate training of new and established health center staff.
• Manage staff by assigning and delegating tasks as needed.
• Work with providers to meet productivity and address open encounters.
• Approve payroll, manage time off requests and effectively use resources to optimize productivity.
• Ensures health center and team are meeting all quality improvement guidelines and requirements by health plans, county, state and federal entities as well as, accredited auditing agencies.
• Interacts with patients, gains customer feedback and addresses patient complaints.
• Monitors practice's progress through reports and dashboards for overall health center efficiency.
• Perform introductory and annual employee reviews, competency forms and provide constructive feedback on their performance to help meet organizational and professional goals.
• Ensure that all policies and procedures function in accordance with local, state and federal laws.
• Set a climate of open and frequent communication to include; Huddle, People Link board, Gemba rounding, and adhering to Leader Standard of Work.
• Other duties and responsibilities as assigned.

Requirements

• Bachelor's Degree in Business or Health Management preferred.
• Minimum of three years supervisory experience preferably in a health care setting or five years' health care experience with leadership qualities.
• Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.

Benefits

• Continuing education credits
• 403(b) matching
• Health insurance