Practice Manager - Residency Program South Nampa Clinic

About the position

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. The Saint Alphonsus Medical Group (SAMG) is looking for an experienced, compassionate, and collaborative Practice Manager for our Residency Program clinic located at our South Nampa location! As the Practice Manager, you will oversee the operations of the Residency program and clinic staff, which will initially include 6 residents in association with the Idaho College of Osteopathic Medicine (ICOM) and one faculty at first, including managing an RN, Medical Assistant, and Patient Service Rep. Lab and x-ray services are available in the urgent care clinic in the same location. The clinic will be opening July 1st. The plan is to build up the program to 20 residents in the next 4 years. You would have a dyad relationship with the Medical Director who is faculty at ICOM and will be responsible in carrying out policies, protocols, etc., under their lead.

Responsibilities

• Oversee the operations of the Residency program and clinic staff.
• Manage workflow functions, outcomes, customer satisfaction, and quality measures.
• Ensure financial and other objectives are met in cooperation with medical group leadership.
• Lead areas including Leadership/Management, Operations, Human Resource Management, Customer Service, Financial Management, Quality & Compliance, Business Development, and Communication and Teamwork.

Requirements

• Bachelor’s degree in business or healthcare related field.
• Eight (8) or more years of related experience; or equivalent combination of education and experience.
• 2 years of supervisor/manager experience required.

Nice-to-haves

• Strong self-initiative.
• Thorough knowledge of ambulatory practice and operations.
• Experience with change management.
• Strong collaboration skills.
• Experience with finance/budgeting.

Benefits

• Market-competitive pay.
• Generous PTO.
• Comprehensive benefits that begin on day one.
• Retirement planning and matching.
• College savings plans for your family.
• Multiple life insurance plans.
• Employee Assistance Programs.
• Tuition reimbursement.
• Educational opportunities.