Practice Manager

$120,000 - $140,000/Yr

Old Growth Veterinary Emergency & Critical Care - Puyallup, WA

Full-time - Mid Level

Puyallup, WA

About the position

The Practice Manager will oversee the operations of an emergency veterinary hospital, ensuring efficient office operations, compliance with healthcare regulations, and exceptional support to the healthcare team. This role requires a strong background in practice management, medical administrative support, and fiscal management to enhance patient care services and operational efficiency.

Responsibilities

• Oversee daily operations of the practice, ensuring smooth workflow and patient satisfaction.
• Ensure compliance with healthcare regulations and standards, including the maintenance of accurate medical records.
• Develop and manage budgets, monitor expenses, and implement cost-effective strategies.
• Collaborate with healthcare providers to improve patient care services and operational efficiency.
• Utilize Insinct software for managing patient information and practice operations.
• Implement policies and procedures to enhance office management and improve overall productivity.
• Address patient inquiries and concerns promptly to maintain high levels of patient satisfaction.

Requirements

• Proven experience in practice management within a clinic or hospital environment.
• Proficiency in eClinicalWorks or similar electronic medical record systems.
• Strong knowledge of medical records management and healthcare compliance regulations.
• Excellent budgeting skills with experience in fiscal management.
• Exceptional organizational skills with the ability to manage multiple tasks effectively.
• Strong leadership abilities to motivate and guide staff towards achieving practice goals.
• Effective communication skills for interacting with patients, staff, and healthcare providers.

Nice-to-haves

• Critical care experience is a plus but not required.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance