Practice Operations Coordinator

$49,920 - $49,920/Yr

Aurora Counseling Associates - Natick, MA

Full-time - Entry Level

Natick, MA

About the position

The Practice Operations Coordinator at Aurora Counseling plays a vital role in ensuring the smooth operation of the mental health practice. This position involves managing insurance billing, supporting client care, and overseeing daily office operations. The coordinator will be integral to enhancing client experiences and will have opportunities for professional growth within the organization.

Responsibilities

• Submit and process insurance claims for various plans, ensuring timely and accurate payments.
• Problem-solve claim denials and follow up with insurance companies to resolve issues.
• Organize and maintain efficient billing processes while adhering to insurance regulations.
• Assist clients with intake and support them in matching with the right therapist.
• Manage office supplies, coordinate with vendors, and address day-to-day operational issues.
• Initiate solutions to prevent operational hiccups and logistical challenges.
• Participate in special projects, including organizing team events and streamlining processes.

Requirements

• Experience in billing, particularly in a healthcare or mental health setting.
• Familiarity with Massachusetts insurance plans and mental health billing regulations.
• Proficiency with billing software, EHR systems, and Microsoft Office Suite.
• Strong communication skills and ability to collaborate effectively with clients and team members.

Nice-to-haves

• Experience in software troubleshooting.
• Leadership potential and ambition to grow within the practice.

Benefits

• Health insurance
• Opportunities for advancement
• Paid time off